FAQ's

Product Information;

 

Safety is our number ONE concern

Our Indera.Trading Dummy Chains, Necklaces, silicone bibs, Keychains and lanyards are NOT a toy. Never leave your baby or child unsupervised with this product. Our necklaces have small beads which pose as a choking hazard. Our necklaces are to be worn by ages 3+ only.

Indera.Beads baby teething toy and Dummy chain range has undergone independent lab testing to ensure our toys are safe and comply with safety standards AS/NZS 8124.1 and EN12586 because your baby's safety is our priority. for ages 3 months and above.

 

International customers: we do not test to any other standards other than Australian AS/NZS 8124.1

Check your products after each use and do NOT continue use if any damage is evident.

 

Teethers;

Our teethers come in a range of different designs and colours to suit any lifestyle. Although each teether undergoes the same construct, each item has a different functionality.

  • Our freezie range offers a full silicone ring that can be placed in the fridge or freezer for a cooling effect on bubs sore gums.
  • Our ‘ring’ teethers are a smaller design which includes the small beechwood ring. These are great for younger bubs with smaller hands. Easy to hold onto and grasp.
  • Our ‘octagon’ teethers offer our exclusive Indera.Trading beechwood octagon to offset the soft silicone beads. The larger shape is great for older bubs who have mastered that grasping reflex and need something more substantial to chew on.

All teethers that include beechwood should not be placed in the fridge or freezer. This is due to the fact that beechwood is a natural occurring product and in turn, can change the integrity of the item, voiding the certification.

 

Dummy Chains;

Our Dummy chains come in two different size designs.

  • ‘Little hex’ dummy chains begin with a 14mm starter bead and end with a 12mm bead. This is a petite design, with many different colours. Our best-selling dummy chain for our stockist community.
  • ‘silicone round’ dummy chains feature all 15mm round beads and are large style design. These clips come in an array of colours and include patterned designs such as leopard, terrazzo and camo.

 

Little lady and Adult Nursing necklaces;

It is very important to note that in Australia, the legislation around necklaces is very clear, that even though they are made from teething safe products, they cannot be used or advertised as a teether. Each item is carefully created from safe products to ensure even the most sensitive skin can wear these designs. Silicone bead necklaces and accessories are intended as a safer, non-toxic alternative to jewellery. Nursing necklaces are for adult wear only and the little lady necklaces are for ages 3+. Beads are a potential choking hazard and caution should be used to avoid risk. Check your products after each use and do NOT continue use if any damage is evident.

Keychains and lanyards;

It is very important to note that in Australia, the legislation around keychains and lanyards is very clear, that even though they are made from teething safe products, they cannot be used or advertised as a teether. Beads are a potential choking hazard and caution should be used to avoid risk. Check your products after each use and do NOT continue use if any damage is evident.


PACKAGING;

Each item will come packaged with either a display box, a PVC slider bag or sent with a safety card. items packaging may vary upon each order.

 

HOW TO CARE FOR MY PRODUCTS?

To keep clean, wash both Silicone beads and Nylon cord in warm soapy water and hang to dry. Don't worry if your necklace has stretched over time! washing and drying should bring it back to its normal size again. Caring for your untreated wooden beads and products are the same as the silicone beads and Nylon cord. You may choose to coat your wooden products with an oil or wax, bare in mind this will change the colour to a much deeper shade.

 
HOW LONG WILL MY ORDER TAKE?

All standard orders are dispatched from our sunshine coast studio, within a 5 business day turnaround.

Orders will not be dispatched until payment has cleared.



RETURNS/REFUNDS?
Please choose carefully as we don't issue returns/refunds for change of mind. If you receive an item that is incorrect or faulty, a return and exchange or refund will be issued. In this instance please use the 'contact' details and leave all information and we will be in touch.
 

PRICING

All prices are subject to change without notice given. Prices are exclusive of GST and shipping, which will be calculated at the checkout.


WHERE IS INDERA.BEADS LOCATED?
Indera.Beads is located on the beautiful Sunshine Coast, QLD.

Postal address 8 Silverwood Drive, Burnside, QLD